Front Desk & Visitor Experience Specialist

Sterling; North Sioux City (SD); On-site; USD 32,000 - 42,000; Full time

Job summary

Sterling is seeking a professional, welcoming Front Desk Representative to support receptionist and clerical functions at our headquarters. You will be the first point of contact for visitors, vendors, and employees, ensuring a positive first impression and efficient office operations.

The ideal candidate is dependable, detail-oriented, and able to adapt quickly in a fast-paced setting. Proficiency with Microsoft Office and CRM systems is required; an Associate's degree is preferred but not

Qualifications

• Strong verbal and written communication skills.
• Excellent organizational, multitasking, and time-management abilities.
• Sound problem-solving skills; remains resourceful under pressure.
• Customer-service mindset with professional demeanor.
• Prior experience as a front desk representative, receptionist, or administrative role.
• Familiarity with standard office equipment and data entry.
• Associate's degree in a business-related field preferred but not required.

Responsibilities

• Greet visitors, provide a welcoming experience, and notify employees of guest arrivals.
• Manage visitor sign-in procedures and issue visitor badges.
• Maintain confidentiality and discretion with sensitive information and communications.
• Receive, coordinate, and distribute office shipments, deliveries, and mail.
• Coordinate scheduling and key management for corporate vehicles.
• Monitor office supply inventory and place orders when replenishment is needed.
• Perform data entry and maintain accurate records and documentation.
• Maintain a clean, organized reception area.
• Perform additional administrative duties as assigned.

Skills

Verbal communication

Written communication

Organization

Time management

Customer-service

Education

Associate's degree in business-related field

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Adobe Acrobat

CRM platforms

Job description

Sterling is seeking a professional, welcoming Front Desk Representative to support receptionist and clerical functions at our headquarters. You will be the first point of contact for visitors, vendors, and employees, ensuring a positive first impression and efficient office operations.

The ideal candidate is dependable, detail-oriented, and able to adapt quickly in a fast-paced setting. Proficiency with Microsoft Office and CRM systems is required; an Associate's degree is preferred but not