Front Desk & Visitor Experience Specialist

CBRE; New York (NY); On-site; USD 58,000 - 63,000; Full time

Benefits offered by this job

Discretionary bonus

Job summary

CBRE is seeking a Receptionist in New York to provide administrative support for a department or office. You will greet visitors, answer calls, set up meeting rooms, and handle related duties in a fast-paced building environment.

This role is part of Workplace Experience, delivering world-class customer service to clients and visitors. You will follow security protocols, manage deliveries, and support office operations under supervision.

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.
• Basic math skills including percentages, discounts, and markups.

Responsibilities

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors upon arrival; issue visitor passes and parking validations; follow security protocols.
• Schedule and prepare meeting and conference rooms; arrange catering and AV equipment; request building and housekeeping services.
• Perform general clerical duties including distributing faxes and packages and ordering office supplies.
• Track incoming/outgoing packages, mail, freight; arrange messenger service; assist with guest hospitality arrangements.
• Follow defined procedures and processes; work under supervision with clearly described duties.

Skills

Communication skills

Organizational skills

Math skills

Follow basic routines

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE is seeking a Receptionist in New York to provide administrative support for a department or office. You will greet visitors, answer calls, set up meeting rooms, and handle related duties in a fast-paced building environment.

This role is part of Workplace Experience, delivering world-class customer service to clients and visitors. You will follow security protocols, manage deliveries, and support office operations under supervision.