Workplace Experience Receptionist - New York City, NY

CBRE Group, Inc.; New York (NY); On-site; USD 38,000 - 42,000; Full time

Job summary

CBRE Group, Inc. in New York seeks a receptionist to support a department with administrative tasks, greet visitors, answer calls, schedule rooms, and handle mail and supplies.

This role is part of the Workplace Experience function, delivering world-class client service and following security protocols for building occupants. Authorization to work in the U.S. is required, with strong organizational and computer skills expected.

Qualifications

• Authorized to work in the United States without visa sponsorship
• High School Diploma or GED or equivalent with up to 2 years of experience
• Ability to follow basic work routines and standards
• Strong communication skills to exchange straightforward information
• Working knowledge of Microsoft Office products (Word, Excel, Outlook)
• Strong organizational skills and inquisitive mindset
• Basic math skills (percentages, discounts, markups)

Responsibilities

• Receive and direct incoming calls to appropriate personnel and voicemail
• Greet clients, applicants, and visitors upon arrival; issue visitor passes and parking validations; follow security protocols
• Schedule and prepare meeting and conference rooms; arrange catering and secure equipment
• Perform general clerical duties including distributing faxes and packages and ordering office supplies
• Track mail, packages, and freight; arrange messenger service; coordinate hospitality for guests

Skills

Communication skills

Organizational skills

Microsoft Office

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

About the Role:

As a CBRE Receptionist, you will provide administrative tasks to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and other duties.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols.
• Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed.
• Perform general clerical duties including distributing office faxes and packages and ordering office supplies.
• Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail.
• Deliver own output by following defined procedures and processes under close supervision and guidance.

What You’ll Need:

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.