Front Desk & Guest Experience Specialist

CBRE; Hillsboro (OR); On-site; USD 32,000 - 42,000; Full time

Job summary

CBRE Receptionist role involves handling administrative tasks for a department or office, greeting visitors, answering calls, and setting up meeting rooms. This position is part of Workplace Experience and supports world-class service to clients and building occupants.

Responsibilities include directing calls, greeting guests, coordinating meetings and catering, handling mail and packages, and following security protocols under supervision. Excellent communication and MS Office skills are valued.

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products.
• Strong organizational skills with an inquisitive mindset.
• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Responsibilities

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols.
• Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed.
• Perform general clerical duties including distributing office faxes and packages and ordering office supplies.
• Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail.
• Deliver own output by following defined procedures and processes under close supervision and guidance.

Skills

Communication

Microsoft Office

Organization

Customer service

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Receptionist role involves handling administrative tasks for a department or office, greeting visitors, answering calls, and setting up meeting rooms. This position is part of Workplace Experience and supports world-class service to clients and building occupants.

Responsibilities include directing calls, greeting guests, coordinating meetings and catering, handling mail and packages, and following security protocols under supervision. Excellent communication and MS Office skills are valued.