Front Desk & Client Experience Specialist

K2 Services; Washington; On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

PTO

Job summary

Opensity Solutions in Washington state seeks an experienced receptionist to be the welcoming face of the firm. You will handle calls, greet visitors, and support daily operations with professionalism and courtesy.

This role partners with the Lead Receptionist or Client Relations Manager and focuses on scheduling, visitor management, reports, and ensuring a smooth, client-centered office experience.

Qualifications

• Minimum of 5 years of experience in a receptionist, front desk, or administrative support role within a professional office environment.
• Legal experience is preferred but not required.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Ability to multitask and manage multiple priorities.

Responsibilities

• Welcome clients, visitors, vendors, and employees with warmth, professionalism, and courtesy.
• Answer, screen, and direct incoming telephone calls accurately and efficiently.
• Maintain a consistent in-person presence at the reception desk during core business hours.
• Create a positive first impression by providing exceptional customer service to all guests.
• Schedule visitors with the building’s security and issue guest badges.

Skills

Receptionist experience

Front desk

Administrative support

Customer service

Microsoft Office

Education

High school diploma

Additional education preferred

Tools

Conference room management software

Job description

Opensity Solutions in Washington state seeks an experienced receptionist to be the welcoming face of the firm. You will handle calls, greet visitors, and support daily operations with professionalism and courtesy.

This role partners with the Lead Receptionist or Client Relations Manager and focuses on scheduling, visitor management, reports, and ensuring a smooth, client-centered office experience.