Front Desk & Visitor Experience Specialist

Mofb; Jefferson City (MO); On-site; USD 30,000 - 42,000; Full time

Job summary

Mofb in Jefferson City, MO is seeking a friendly receptionist to greet visitors, answer and route calls, and support daily office operations. You will be the front-line contact, ensuring a courteous, professional image and smooth communication with staff and guests.

Responsibilities include overseeing FedEx pickups, monitoring the rear dock, entering basic data into spreadsheets, and assisting other departments with clerical tasks.

Qualifications

• Must have excellent customer service skills.
• Must have courteous, efficient telephone manner and ability to route calls promptly.
• Must have interpersonal skills to deal effectively with visitors and customers.
• Ability to operate a computer and Microsoft Office.
• Ability to perform basic arithmetic.
• Professional appearance and grooming aligning with corporate image.

Responsibilities

• Greet visitors and route calls to the proper department or person.
• Answers telephone and routes calls promptly.
• Monitors FedEx package pickups and rear dock door for deliveries.
• Enters basic data into spreadsheets.
• Provides support to other departments with mailings, sorting, etc.
• Trains and schedules relief operators for breaks, lunches, and PTO.
• Delivers excellent customer service to internal and external customers.

Skills

Customer service

Telephone manner

Interpersonal skills

Computer operation

Basic math

Professional appearance

Job description

Mofb in Jefferson City, MO is seeking a friendly receptionist to greet visitors, answer and route calls, and support daily office operations. You will be the front-line contact, ensuring a courteous, professional image and smooth communication with staff and guests.

Responsibilities include overseeing FedEx pickups, monitoring the rear dock, entering basic data into spreadsheets, and assisting other departments with clerical tasks.