Front Desk & Visitor Experience Specialist

American Campus Communities; Chapel Hill (NC); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Dental

Vision

401(k) with Employer Matching

Medical & Dependent Care Flexible Spen

Life Insurance

Sick Leave

Paid Time Off

Paid Pregnancy & Childbirth Leave

Paid Paternity Leave

Health Insurance

Health Savings Account (HSA) with Empl

Short-Term & Long-Term Disability

Job summary

American Campus Communities is hiring a Receptionist for Granville Towers in Chapel Hill, NC. This on-site role supports the Property Admin team, greets visitors, answers calls on a multi-line system, and handles messages and mail distribution to residents and staff.

The ideal candidate has a high school diploma or equivalent, strong communication skills, and a customer-service mindset. Training will cover policies, procedures, and daily office operations at the property.

Qualifications

• A high school diploma preferred
• The ability to understand and adhere to policies and procedures, use basic math skills, and exercise effective verbal and written communication skills with residents and guests

Responsibilities

• Welcoming on-site visitors and announcing visitors to appropriate personnel
• Operating a multi-line telephone system to answer incoming calls and directing callers to appropriate personnel
• Taking and delivering messages or transferring calls to voice mail when appropriate personnel are unavailable
• Answering questions about the organization and providing callers with address, directions and other general information
• Updating travel calendars as needed; receiving, sorting and routing mail
• Ordering, receiving and maintaining office supplies

Skills

Verbal communication

Written communication

Basic math

Education

High school diploma

Job description

American Campus Communities is hiring a Receptionist for Granville Towers in Chapel Hill, NC. This on-site role supports the Property Admin team, greets visitors, answers calls on a multi-line system, and handles messages and mail distribution to residents and staff.

The ideal candidate has a high school diploma or equivalent, strong communication skills, and a customer-service mindset. Training will cover policies, procedures, and daily office operations at the property.