Receptionist - Granville Towers

American Campus Communities; Chapel Hill (NC); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Dental

Vision

401(k) with Employer Matching

Medical & Dependent Care Flexible Spen

Life Insurance

Sick Leave

Paid Time Off

Paid Pregnancy & Childbirth Leave

Paid Paternity Leave

Health Insurance

Health Savings Account (HSA) with Empl

Short-Term & Long-Term Disability

Job summary

American Campus Communities is hiring a Receptionist for Granville Towers in Chapel Hill, NC. This on-site role supports the Property Admin team, greets visitors, answers calls on a multi-line system, and handles messages and mail distribution to residents and staff.

The ideal candidate has a high school diploma or equivalent, strong communication skills, and a customer-service mindset. Training will cover policies, procedures, and daily office operations at the property.

Qualifications

• A high school diploma preferred
• The ability to understand and adhere to policies and procedures, use basic math skills, and exercise effective verbal and written communication skills with residents and guests

Responsibilities

• Welcoming on-site visitors and announcing visitors to appropriate personnel
• Operating a multi-line telephone system to answer incoming calls and directing callers to appropriate personnel
• Taking and delivering messages or transferring calls to voice mail when appropriate personnel are unavailable
• Answering questions about the organization and providing callers with address, directions and other general information
• Updating travel calendars as needed; receiving, sorting and routing mail
• Ordering, receiving and maintaining office supplies

Skills

Verbal communication

Written communication

Basic math

Education

High school diploma

Job description

Receptionist - Granville Towers

Department: Property Admin

Employment Type: Full Time

Location: Granville Towers - Chapel Hill, NC

Reporting To: Resident Experience Manager

Description

We are seeking a Receptionist whose responsibilities may include, but are not limited to:

• Welcoming on-site visitors and announcing visitors to appropriate personnel
• Operating a multi-line telephone system to answer incoming calls and directing callers to appropriate personnel
• Taking and delivering messages or transferring calls to voice mail when appropriate personnel are unavailable
• Answering questions about the organization and providing callers with address, directions and other general information
• Updating travel calendars as needed; receiving, sorting and routing mail
• Ordering, receiving and maintaining office supplies

American Campus Communities Culture Commitments

• Our people are devoted to a culture of inclusion, diversity, and equality in the workplace and our communities. We are committed to intentionally executing an evolving set of goals specific to inclusion, diversity, and accountability, driven by empathetic leadership and embraced by all.
• The core of American Campus culture involves everyone being fully invested in everything that e do down to picking up the smallest piece of trash. No matter their position or duration at any given property, everyone picks up trash because we take pride in our community.
• Serve as an American Campus representative and liaison in all interactions.
• Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video and Voice Recording Policy is a condition of employment.

Skills, Knowledge and Expertise

To be successful in this position, you should have:

• A high school diploma preferred
• The ability to understand and adhere to policies and procedures, use basic math skills, and exercise effective verbal and written communication skills with residents and guests

Benefits & Perks

• Benefits:
  • Dental
  • Vision
  • 401(k) with Employer Matching
  • Medical & Dependent Care Flexible Spending Accounts (FSA)
  • Life Insurance
  • Sick Leave
  • Paid Time Off
  • Paid Pregnancy & Childbirth Leave
  • Paid Paternity Leave
  • Health Insurance
  • Health Savings Account (HSA) with Employer Matching
  • Short-Term & Long-Term Disability
• Perks:
  • Preferred Membership Pricing at Local & National Companies
  • CoreGiving Volunteer Days
  • Referral Program
  • Charity Matching Program