Front Desk & Visitor Experience Specialist

PACS Group; Arbor (NE); On-site; USD 19,000 - 29,000; Full time

Job summary

PACS Group is seeking a receptionist/administrative support in Nebraska to greet visitors, answer phones, manage schedules, and maintain the reception area. The role is strictly clerical, with no clinical duties, and emphasizes confidentiality of resident care information.

The candidate should have a high school diploma or GED and prior receptionist experience is preferred. Proficiency with Microsoft Office and multiline phones is expected, with standard office hours and on-site work.

Qualifications

• Must possess a high school diploma or GED.
• Previous administrative or receptionist experience preferred.
• Basic knowledge of Microsoft Suite products.

Responsibilities

• Greet and welcome patients, clients, and visitors with a friendly demeanor.
• Answer telephone calls and take messages or forward calls.
• Check visitors in and direct or escort them to destinations.
• Inform staff of arrivals and cancellations.
• Maintain visitor sign-in log.
• Handle incoming and outgoing mail.
• Schedule appointments and maintain meeting room bookings.
• Maintain and tidy the reception area.
• Perform other duties as assigned.
• Maintain confidentiality of resident care information.

Skills

Customer service

Multiline phone system

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

PACS Group is seeking a receptionist/administrative support in Nebraska to greet visitors, answer phones, manage schedules, and maintain the reception area. The role is strictly clerical, with no clinical duties, and emphasizes confidentiality of resident care information.

The candidate should have a high school diploma or GED and prior receptionist experience is preferred. Proficiency with Microsoft Office and multiline phones is expected, with standard office hours and on-site work.