Front Desk & Visitor Experience Lead

Portal Space Systems; Bothell (WA); On-site; USD 42,000 - 63,000; Full time

Job summary

Portal Space Systems, headquartered in Bothell, WA, seeks a Front Office Coordinator to be the welcoming face of our secure facility supporting aerospace operations. You’ll greet visitors, manage daily front desk tasks, and help coordinate logistics across teams.

In a fast-growing, high‑security environment, you’ll uphold confidential procedures, assist with onboarding, and support recruiting and people operations while ensuring a warm, professional experience for all who walk through our doors.

Qualifications

• 1+ years in receptionist or administrative support roles.
• Clear, professional communication in person, phone, and writing.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office suite.
• Ability to follow access-control and security procedures.
• Discretion handling confidential information.

Responsibilities

• Greet and check in employees, contractors, candidates, visitors, and vendors.
• Verify identification and manage visitor logs and badges.
• Coordinate access approvals with security and facility contacts.
• Route calls and emails, respond to inquiries professionally.
• Manage mail, deliveries, and courier coordination.
• Assist with onboarding logistics and support recruiting activities.

Skills

Customer service

Communication

Organization

Time management

Security awareness

Tools

Microsoft Office

Job description

Portal Space Systems, headquartered in Bothell, WA, seeks a Front Office Coordinator to be the welcoming face of our secure facility supporting aerospace operations. You’ll greet visitors, manage daily front desk tasks, and help coordinate logistics across teams.

In a fast-growing, high‑security environment, you’ll uphold confidential procedures, assist with onboarding, and support recruiting and people operations while ensuring a warm, professional experience for all who walk through our doors.