Front Desk & Workplace Experience Coordinator

Cognition; San Francisco (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Cognition is hiring two Front Desk Coordinators to support our San Francisco office and create a welcoming, well-run workplace. Sitting with our security team, you’ll be the first point of contact for employees, candidates, and guests, shaping the tone of the office each day.

This hands-on, people-facing role blends logistics, operations, hospitality, and judgment to help the company grow while ensuring a smooth, secure, and friendly environment for all who walk through the door.

Qualifications

• Professional, friendly presence with strong communication skills.
• Comfortable in a highly visible, customer-facing role.
• Organized and detail-oriented with strong follow-through.
• Able to balance structure with flexibility in a fast-moving environment.
• Comfortable lifting up to 35 lbs and being on your feet throughout the day.

Responsibilities

• Be the face of the office: greet employees, candidates, and guests with professionalism and warmth.
• Coordinate with security to ensure a smooth, secure front desk experience.
• Support recruiting by welcoming candidates and helping interviews run on time.
• Keep the office moving by managing mail, packages, and deliveries and maintaining reception organization.
• Support workplace operations by partnering with Employee Experience and office services teams.
• Contribute to a great employee experience by noticing what's working, pitching in during busy moments, and helping create a calm, welcoming space.

Skills

Communication

Customer facing

Organized

Detail oriented

Flexibility

Lifting 35 lbs

Job description

Cognition is hiring two Front Desk Coordinators to support our San Francisco office and create a welcoming, well-run workplace. Sitting with our security team, you’ll be the first point of contact for employees, candidates, and guests, shaping the tone of the office each day.

This hands-on, people-facing role blends logistics, operations, hospitality, and judgment to help the company grow while ensuring a smooth, secure, and friendly environment for all who walk through the door.