Front Desk & Visitor Experience Coordinator

Runnells Rehab Center; Stony Hill (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Runnells Rehab Center is seeking a receptionist to manage front-desk duties and support patient information flow. The role emphasizes professional customer service, accurate handling of inquiries, and collaboration with multiple departments to maintain smooth operations.

The position requires strong computer skills, a typing speed above 45 wpm, and the ability to communicate clearly with residents, visitors, and staff. On-site work at the facility is expected.

Qualifications

• Knowledge of customer service principles and basic office procedures.
• Proficient computer skills with familiarity in common software.
• Typing speed above 45 words per minute.
• Effective communication and courteous demeanor.

Responsibilities

• Answer all calls properly and with courtesy.
• Direct calls to appropriate departments and staff.
• Provide information to visitors and vendors as needed.
• Monitor sign-in/out procedures and ensure security at reception.
• Keep the reception area neat and organized.
• Perform light secretarial duties as assigned.
• Distribute mail and assist with deliveries as needed.
• Assist with general administrative tasks for department staff.

Skills

Customer Service

Office Work

Typing 45+ wpm

Proficient Computer Skills

Education

High School diploma or above

Job description

Runnells Rehab Center is seeking a receptionist to manage front-desk duties and support patient information flow. The role emphasizes professional customer service, accurate handling of inquiries, and collaboration with multiple departments to maintain smooth operations.

The position requires strong computer skills, a typing speed above 45 wpm, and the ability to communicate clearly with residents, visitors, and staff. On-site work at the facility is expected.