Front Desk & Visitor Experience Coordinator

Lutheran Community Services Northwest; Portland (OR); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health benefits (medical, dental, VIS)

Disability insurance

Life insurance

Vacation time

Sick leave

Paid holidays

Floating holidays

Retirement plan 403(b)

Employee Assistance Program (EAP)

Student loan forgiveness potential

Job summary

Lutheran Community Services NW in Oregon is seeking a friendly front desk receptionist to welcome visitors, answer calls, route messages, and handle mail and scheduling.

You will support office operations, maintain records, and assist clients with information about the agency and services. Strong English and Spanish or Russian language skills, HS diploma, and proficiency with standard office software are required.

Qualifications

• HS diploma or equivalent.
• Excellent communication skills with the ability to read, write, and speak in English and Spanish or Russian.
• Intermediate mastery of business applications and productivity suites.
• Demonstrates resilience, awareness and self-regulation in navigating challenges, conflict and obstacles/barriers.

Responsibilities

• Welcome and direct guests, clients, and visitors as they arrive at the office or reception area to the appropriate person or department.
• Manage incoming calls, take messages, and transfer calls to the appropriate staff member.
• Sort and distribute mail, emails, and packages to the relevant recipients.
• Coordinate appointments and meetings, calendars, and arrange conference rooms.
• Perform various administrative tasks such as filing, photocopying, data entry, and maintaining records.
• Assist clients or callers by providing information about the agency, its services, and its personnel.
• Keep the reception area tidy and organized, ensure magazines and brochures are stocked, and arrange seating for visitors.
• Other duties as assigned.

Skills

Bilingual EN/ES/RU

Customer service

Microsoft Office

Education

HS diploma or equivalent

Tools

MS Office

Job description

Lutheran Community Services NW in Oregon is seeking a friendly front desk receptionist to welcome visitors, answer calls, route messages, and handle mail and scheduling.

You will support office operations, maintain records, and assist clients with information about the agency and services. Strong English and Spanish or Russian language skills, HS diploma, and proficiency with standard office software are required.