Bilingual Front Desk Specialist – Guest Services

LCSNW; Portland (OR); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision, and Rx</n>

Employer-paid short- and long-term-dis

Life insurance coverage at no cost

Up to 2 weeks of vacation in your 1st年

Up to 2 weeks of sick leave

12 paid agency recognized holidays

2 floating holidays to use your way

403(b) retirement plan with employer-m

Employee Assistance Program (EAP) for你

Potential eligibility for Student Loan

Job summary

Lutheran Community Services NW in Portland, OR is seeking an administrative receptionist to welcome guests, handle calls, manage mail and calendar coordination, and support agency operations in a diverse, mission-driven environment.

You will provide information about the agency, maintain records, keep reception area organized, and assist staff across offices and partner sites, with potential to grow within a collaborative nonprofit.

Qualifications

• HS diploma or equivalent.
• Excellent communication skills with the ability to read, write, and speak in English and Spanish or Russian.
• Intermediate mastery of business applications and productivity suites.
• Demonstrates resilience, awareness and self-regulation in navigating challenges, conflict and obstacles/barriers.
• Thrives in a diverse and multicultural environment; works with cross-functional teams to develop and implement strategies to enhance end-user experiences throughout the service lifecycle.
• Demonstrates exceptional commitment to serving and advocating for diverse and marginalized populations.
• Successfully completes tasks in a moderately noisy environment.
• Interacts with others and performs tasks in-person and through the use of technology, with long periods of stationary activity and minimal periods of increased physical activity.
• Moves equipment/materials weighing up to 25 pounds.
• Travels between worksites occasionally.
• Works in a variety of settings, including and not limited to LCSNW office locations, partner agency and community-based settings and faith-based settings such as churches.
• Meets LCSNW criminal background clearance requirements and other job-relevant clearances as required by the State or program.

Responsibilities

• Welcome and direct guests, clients, and visitors as they arrive at the office or reception area to the appropriate person or department.
• Manage incoming calls, take messages, and transfer calls to the appropriate staff member.
• Sort and distribute mail, emails, and packages to the relevant recipients.
• Coordinate appointments and meetings, calendars, and arrange conference rooms.
• Perform various administrative tasks such as filing, photocopying, data entry, and maintaining records.
• Assist clients or callers by providing information about the agency, its services, and its personnel.
• Keep the reception area tidy and organized, ensure magazines and brochures are stocked, and arrange seating for visitors.
• Other duties as assigned.

Skills

English proficiency

Spanish/Russian language

Education

HS diploma or equivalent

Tools

Office applications (MS Word/Excel)

Job description

Lutheran Community Services NW in Portland, OR is seeking an administrative receptionist to welcome guests, handle calls, manage mail and calendar coordination, and support agency operations in a diverse, mission-driven environment.

You will provide information about the agency, maintain records, keep reception area organized, and assist staff across offices and partner sites, with potential to grow within a collaborative nonprofit.