Receptionist (Multilingual)

Lutheran Community Services Northwest; Portland (OR); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health benefits (medical, dental, VIS)

Disability insurance

Life insurance

Vacation time

Sick leave

Paid holidays

Floating holidays

Retirement plan 403(b)

Employee Assistance Program (EAP)

Student loan forgiveness potential

Job summary

Lutheran Community Services NW in Oregon is seeking a friendly front desk receptionist to welcome visitors, answer calls, route messages, and handle mail and scheduling.

You will support office operations, maintain records, and assist clients with information about the agency and services. Strong English and Spanish or Russian language skills, HS diploma, and proficiency with standard office software are required.

Qualifications

• HS diploma or equivalent.
• Excellent communication skills with the ability to read, write, and speak in English and Spanish or Russian.
• Intermediate mastery of business applications and productivity suites.
• Demonstrates resilience, awareness and self-regulation in navigating challenges, conflict and obstacles/barriers.

Responsibilities

• Welcome and direct guests, clients, and visitors as they arrive at the office or reception area to the appropriate person or department.
• Manage incoming calls, take messages, and transfer calls to the appropriate staff member.
• Sort and distribute mail, emails, and packages to the relevant recipients.
• Coordinate appointments and meetings, calendars, and arrange conference rooms.
• Perform various administrative tasks such as filing, photocopying, data entry, and maintaining records.
• Assist clients or callers by providing information about the agency, its services, and its personnel.
• Keep the reception area tidy and organized, ensure magazines and brochures are stocked, and arrange seating for visitors.
• Other duties as assigned.

Skills

Bilingual EN/ES/RU

Customer service

Microsoft Office

Education

HS diploma or equivalent

Tools

MS Office

Job description

Lutheran Community Services NW isa non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds.All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health,justiceand hope

WHAT WE WILL DO FOR YOU:

As an employer of choice,we’redeeply committed to supporting our employees—because whenyou’reempowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: deliveringHealth, Justice, and Hopeto the communities we serve.We’reproud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind

• A 37.5 per hour work week to ensure work/life balance
• Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy
• Employer-paid short- and long-term disability insurance
• Life insurance coverage at no cost to you
• Up to 2 weeks of vacationin your first year (based on hours worked)
• Up to 2 weeks of sick leave(based on hours worked)
• 12 paid agency recognized holidays
• 2 floating holidaysto use your way
• 403(b) retirement plan with employer matching (eligibility applies)
• Access to our Employee Assistance Program (EAP) for you and your family
• Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status

HOW YOU WILL MAKE AN IMPACT:

• Welcomeand directguests, clients, and visitorsas they arrive at the office or reception areatotheappropriate personor department.
• Manage incoming calls, take messages, and transfer calls to theappropriate staffmember.
• Sort and distribute mail, emails, and packages to the relevant recipients.
• Coordinate appointments and meetings, calendars, and arrange conference rooms.
• Perform various administrative tasks such as filing, photocopying, data entry, and maintaining records.
• Assistclientsor callers by providing information about theagency, its services, and its personnel.
• Keep the reception area tidy and organized, ensure magazines and brochures are stocked, and arrange seating for visitors.
• Other duties as assigned.

HOW YOU WILL BE A GREAT FIT:

• HS diploma or equivalent
• Excellent communication skills with the ability to read, write, and speak in English and Spanish or Russian
• Intermediate mastery of business applications and productivity suites
• Demonstrates resilience, awareness and self-regulation in navigating challenges, conflict and obstacles/barriers.
• Thrives in a diverse and multicultural environment; works with cross-functional teams to develop and implement strategies to enhance end-user experiences throughout the service lifecycle
• Demonstrates exceptional commitment to serving and advocating for diverse and marginalized populations
• Successfully completes tasks in a moderately noisy environment
• Interacts with others and performs tasks in-person and through the use oftechnology, withlong periodsof stationary activity and minimal periods of increased physical activity
• Moves equipment/materials weighing up to 25 pounds
• Travels between worksites occasionally
• Works in a variety of settings, including and not limited to LCSNW office locations, partner agency and community-based settings and faith-based settings such as churches
• Meets LCSNW criminal background clearance requirements and other job-relevant clearances as required by the State or program

Thank you!Wesincerely appreciateyour interest in joining the Lutheran Community Services NW team and thank all applicants for taking the time to apply. Whilewe’reunable to respond to every candidate individually, please note that only those selected for an interview will be contacted. Lutheran Community Services NW is deeply committed to our mission of Health,Justiceand Hope in all aspects of our work. We welcome candidates from all backgrounds and experiences to help us build a stronger, more compassionate community.