Reception & Facilities Coordinator

JLL; San Antonio (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) plan

Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay

Job summary

JLL is hiring a Workplace Associate in Austin, TX to deliver first-class workplace management and reception duties. You will monitor facility conditions, coordinate work orders, handle visitor registration, and support project teams with administrative tasks, ensuring a hospitable environment for employees and guests.

We seek candidates with strong customer service, Excel proficiency, and experience with CMMS systems. This full-time role offers on-site work and a comprehensive benefits package.

Qualifications

• Associate degree or 2+ years in Facility/Property Administration.
• Strong customer service and professionalism in stressful situations.
• Experience with CMMS/Automated Work Order systems (Corrigo).
• Proficient in MS Excel and reporting.
• Strong written and verbal communication, organized and collaborative.
• Ability to multitask and work independently.

Responsibilities

• Create a comfortable, welcoming environment for employees and guests, serving as the first point of contact at Reception.
• Monitor office and facility conditions continuously, coordinating maintenance activities and managing internal and building work order systems.
• Provide authentic, caring, and timely services by anticipating client needs and directing teammates and guests to appropriate points of contact.
• Deliver personable and efficient visitor registration services while ensuring regulatory compliance in visitor access systems.
• Maintain cleanliness of kitchen and break areas, monitor and stock supplies, and ensure proper functioning of beverage machines.
• Organize receipt and delivery of mail and courier services, manage mail distribution, and process outgoing packages.
• Handle internal and external communications, assist with meeting and conference room reservations, and provide facility-specific assistance to the project management team.

Skills

Superior customer service

Microsoft Excel proficiency

Communication skills

Multitask & independent

Professionalism under pressure

Education

Associate's degree in facilities management, building management, business, or related field

Tools

Corrigo CMMS

Microsoft Office

Job description

JLL is hiring a Workplace Associate in Austin, TX to deliver first-class workplace management and reception duties. You will monitor facility conditions, coordinate work orders, handle visitor registration, and support project teams with administrative tasks, ensuring a hospitable environment for employees and guests.

We seek candidates with strong customer service, Excel proficiency, and experience with CMMS systems. This full-time role offers on-site work and a comprehensive benefits package.