Front Desk & VIP Experience Specialist

campingworld; Tucson (AZ); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

discounts

paid parental leave

Tuition Reimbursement

on the job training opportunities

medical, dental, vision

Job summary

Camping World in Tucson, AZ is seeking a motivated Receptionist to be the first point of contact for customers, greet guests, and set a positive tone for the customer experience. The role emphasizes strong interpersonal skills and a proactive mindset within ateam-oriented environment.

You will handle front desk tasks, answer calls, direct visitors, and support CRM data entry while contributing to a welcoming atmosphere and high-quality service.

Qualifications

• High School education or equivalent
• Excellent interpersonal, presentation and relationship-building skills
• Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
• Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
• Strong organizational skills with the ability to multitask
• Ability to effectively respond to and meet the needs of a diverse client base
• Computer skills: MS Office
• May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices

Responsibilities

• First point of contact for customers
• Greet and welcome customers
• Set tone for a positive customer experience
• Check in VIP appointments and direct customers to the appropriate team member(s)
• Coordinate front desk activities including answering and directing incoming phone calls
• Track incoming sales calls in our CRM
• Maintain a strong work ethic with total commitment to success every day
• Assist customers with any questions directed to the reception desk
• Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary

Skills

Interpersonal skills

Leadership potential

Initiative

Multitasking

Reliability

MS Office

Education

High School graduate

Tools

MS Office

Job description

Camping World in Tucson, AZ is seeking a motivated Receptionist to be the first point of contact for customers, greet guests, and set a positive tone for the customer experience. The role emphasizes strong interpersonal skills and a proactive mindset within ateam-oriented environment.

You will handle front desk tasks, answer calls, direct visitors, and support CRM data entry while contributing to a welcoming atmosphere and high-quality service.