Front Desk & Customer Experience Specialist

Camping World; Fife (WA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Job summary

Camping World in the United States is seeking a Receptionist to join our growing team. You will be the first point of contact for customers, greet visitors, and set the tone for a positive experience.

Responsibilities include directing VIP appointments, managing front desk tasks, handling calls, and using our CRM to track inquiries. The role requires High School diploma and strong interpersonal, initiative, and multitasking skills.

Qualifications

• High School diploma or equivalent required.
• Previous experience in a high-standard customer service environment preferred.
• Excellent interpersonal, presentation and relationship-building skills.
• Ability to take initiative and lead when needed.

Responsibilities

• Be the first point of contact for customers and guests.
• Greet and welcome customers and set a positive tone.
• Check in VIP appointments and direct customers to the appropriate team member(s).
• Coordinate front desk activities and answer/direct incoming calls.
• Track incoming sales calls in the CRM and support the team.

Skills

Customer service

Interpersonal skills

Multitasking

Initiative / leadership

MS Office

Education

High School diploma

Tools

CRM software

Job description

Camping World in the United States is seeking a Receptionist to join our growing team. You will be the first point of contact for customers, greet visitors, and set the tone for a positive experience.

Responsibilities include directing VIP appointments, managing front desk tasks, handling calls, and using our CRM to track inquiries. The role requires High School diploma and strong interpersonal, initiative, and multitasking skills.