Front Desk & VIP Experience Specialist

Able Too Work; Coldwater (MI); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Roadside Assistance

Discounts

Paid parental leave

Tuition Reimbursement

Medical benefits

Dental benefits

Vision benefits

On-the-job training

Job summary

Camping World is hiring a Receptionist to be the first point of contact and deliver a positive customer experience. You will greet customers, coordinate front desk tasks, and direct callers to the appropriate team members.

The role requires a High School education, strong customer service background, and excellent interpersonal skills. It offers full-time hours with competitive benefits and opportunities to grow within the organization.

Qualifications

• High School education or equivalent required.
• Previous experience in a high-standard customer service environment preferred.
• Excellent interpersonal, presentation and relationship-building skills.
• Strong initiative with leadership ability and the capacity to take charge.
• Strong sense of personal responsibility and reliability as part of a team.
• Strong organizational skills with the ability to multitask; MS Office proficiency.

Responsibilities

• First point of contact for customers.
• Greet and welcome customers and set a positive tone.
• Direct VIP appointments and guide customers to the right team member.
• Coordinate front desk activities including answering and directing calls.
• Track incoming sales calls in our CRM.
• Assist customers with any questions at the reception desk.
• Support additional duties as assigned.

Skills

Customer service experience

Interpersonal skills

Leadership initiative

Reliability

Multitasking

Education

High School education

Tools

MS Office

Job description

Camping World is hiring a Receptionist to be the first point of contact and deliver a positive customer experience. You will greet customers, coordinate front desk tasks, and direct callers to the appropriate team members.

The role requires a High School education, strong customer service background, and excellent interpersonal skills. It offers full-time hours with competitive benefits and opportunities to grow within the organization.