Front Desk Veterinary Client Services Specialist - Growth

Jobvite, Inc.; Dayton (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401k match

Shift pay differential

Uniform allowance

Employee assistance program

Career growth

Job summary

MedVet is seeking a Veterinary Client Service Representative - Contingent to join our team. The role focuses on greeting clients, guiding them and their pets to exam rooms, handling calls, and supporting veterinary staff to ensure a smooth MedVet experience for clients and patients.

The ideal candidate brings strong communication, client service skills, and the ability to work in a fast-paced environment while maintaining compassion and efficiency.

Qualifications

• Ability to remain composed in stressful and emotional situations.
• Excellent verbal and written communication skills.
• Excellent client service skills and phone etiquette.
• Attention to detail, self-motivated and able to work as part of a team or autonomously.
• Sense of urgency in a fast-paced environment.
• Some flexibility with work hours and ability to work additional hours when necessary.
• Critical thinking skills and ability to anticipate needs inter & intra-departmentally.
• General computer competency including Microsoft Word and Excel.
• Previous experience in veterinary setting is preferred.

Responsibilities

• Greet and check-in clients.
• Answer telephones and transfer calls.
• Escort clients and their pets to exam rooms.
• Manage medical records, charts, reports and correspondence.
• Discuss payment options and process payments.
• Maintain a neat and clean lobby.

Job description

MedVet is seeking a Veterinary Client Service Representative - Contingent to join our team. The role focuses on greeting clients, guiding them and their pets to exam rooms, handling calls, and supporting veterinary staff to ensure a smooth MedVet experience for clients and patients.

The ideal candidate brings strong communication, client service skills, and the ability to work in a fast-paced environment while maintaining compassion and efficiency.