Veterinary Client Services Representative - Contingent

MedVet; Dayton (OH); On-site; USD 2,066,000 - 2,755,000; Part time

Benefits offered by this job

401k with Employer Match

Shift Differentials

Uniform Allowance

Employee Assistance Program

Strong career growth and personal devl

Job summary

MedVet is seeking a Veterinary Client Service Representative - Contingent to join our fast-growing Emergency and Specialty network. You will be the first point of contact for clients, assist in the lobby, and partner with veterinarians and technicians to ensure a smooth client experience.

Ideal candidates communicate well, stay calm under pressure, and can manage tasks from greeting to payments in a busy veterinary setting.

Qualifications

• Ability to remain composed in stressful and emotional situations.
• Excellent communication skills and client-focused approach.
• Strong attention to detail and the ability to work with a team or independently.

Responsibilities

• Greet and check-in clients.
• Answer telephones and transfer calls.
• Escort clients and their pets to exam rooms.
• Manage medical records, charts, reports and correspondence.
• Discuss payment options and process payments.

Skills

Excellent verbal and written comms

Client service skills

Phone etiquette

Attention to detail

Teamwork and autonomy

Stress management

Tools

MS Word

MS Excel

Job description

Description

MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven people to join our clinical team.

Description

MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven people to join our clinical team.

We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients, as well as your teammates.

We are looking for:

Veterinary Client Service Representative - Contingent

Our Client Services Representatives are the first team our clients meet when they walk through the door, the friends that offers support while waiting in the lobby and the experts at answering any questions. They partner closely with our veterinary assistants and technicians to provide the MedVet experience for anyone walking through our doors. Your heart for our clients will ensure that they feel supported for duration of their time at MedVet.

What you’ll do:

• Greet and check-in clients
• Answer telephones and transfer calls
• Escort clients and their pets to exam rooms
• Manage medical records, charts, reports and correspondence
• Discuss payment options and process payments
• Maintain a neat and clean lobby

Who you are:

• Ability to remain composed in stressful and emotional situations
• Excellent verbal and written communication skills
• Excellent client service skills and phone etiquette
• Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously
• Sense of urgency within a fast-paced environment
• Some flexibility with work hours and able to work additional hours when necessary
• Critical thinking skills and ability to anticipate needs inter & intra-departmentally
• General computer competency required including Microsoft Word and Excel
• Previous experience in veterinary setting (preferred)

Perks and Benefits include:

• 401k with Employer Match
• Shift Differentials
• Uniform Allowance
• Employee Assistance Program
• Strong career growth and personal development opportunities

Come as you are. MedVet is an equal opportunity employer. We are also a drug-free organization, therefore employment with MedVet is dependent upon the passing of a drug screen and background check.

MedVet does not accept unsolicited resumes from third-party recruiters.