Veterinary Client Services Representative - Contingent

Jobvite, Inc.; Dayton (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401k match

Shift pay differential

Uniform allowance

Employee assistance program

Career growth

Job summary

MedVet is seeking a Veterinary Client Service Representative - Contingent to join our team. The role focuses on greeting clients, guiding them and their pets to exam rooms, handling calls, and supporting veterinary staff to ensure a smooth MedVet experience for clients and patients.

The ideal candidate brings strong communication, client service skills, and the ability to work in a fast-paced environment while maintaining compassion and efficiency.

Qualifications

• Ability to remain composed in stressful and emotional situations.
• Excellent verbal and written communication skills.
• Excellent client service skills and phone etiquette.
• Attention to detail, self-motivated and able to work as part of a team or autonomously.
• Sense of urgency in a fast-paced environment.
• Some flexibility with work hours and ability to work additional hours when necessary.
• Critical thinking skills and ability to anticipate needs inter & intra-departmentally.
• General computer competency including Microsoft Word and Excel.
• Previous experience in veterinary setting is preferred.

Responsibilities

• Greet and check-in clients.
• Answer telephones and transfer calls.
• Escort clients and their pets to exam rooms.
• Manage medical records, charts, reports and correspondence.
• Discuss payment options and process payments.
• Maintain a neat and clean lobby.

Job description

MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven people to join our clinical team.

We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients, as well as your teammates.

We are looking for:

VeterinaryClient Service Representative - Contingent

Our Client Services Representatives are the first team our clients meet when they walk through the door, the friends that offers support while waiting in the lobby and the experts at answering any questions. They partner closely with our veterinary assistants and technicians to provide the MedVet experience for anyone walking through our doors. Your heart for our clients will ensure that they feel supported for duration of their time at MedVet.

What you’ll do:

• Greet and check-in clients
• Answer telephones and transfer calls
• Escort clients and their pets to exam rooms
• Manage medical records, charts, reports and correspondence
• Discuss payment options and process payments
• Maintain a neat and clean lobby

Who you are:

• Ability to remain composed in stressful and emotional situations
• Excellent verbal and written communication skills
• Excellent client service skills and phone etiquette
• Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously
• Sense of urgency within a fast-paced environment
• Some flexibility with work hours and able to work additional hours when necessary
• Critical thinking skills and ability to anticipate needs inter & intra-departmentally
• General computer competency required including Microsoft Word and Excel
• Previous experience in veterinary setting (preferred)

Perks and Benefits include:

• 401k with Employer Match
• Shift Differentials
• Uniform Allowance
• Employee Assistance Program
• Strong career growth and personal development opportunities

Come as you are. MedVet is an equal opportunity employer. We are also a drug-free organization, therefore employment with MedVet is dependent upon the passing of a drug screen and background check.