Front Desk Supervisor & Patient Experience Leader

ChenMed; Miami (FL); On-site; USD 27,827 - 39,716; Full time

Benefits offered by this job

Comprehensive benefits

Career development opportunities

Work-life balance

Job summary

ChenMed in Miami is seeking a Front Desk Supervisor to ensure efficient operations of the front desk and deliver exceptional patient experiences. This role involves leading a team, managing schedules, and coordinating activities while maintaining compliance and quality standards.

The ideal candidate has strong leadership abilities, excellent communication skills, and a minimum of 3 years' experience in a medical facility. Join our team to make a meaningful impact on patients' lives.

Qualifications

• Strong leadership skills to train and develop team members.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Proficient in Microsoft Office applications.

Responsibilities

• Supervise front desk staff, setting performance goals.
• Ensure a pleasant patient experience from entry to exit.
• Maintain scheduling templates and manage patient flow.

Skills

Leadership

Customer service

Organization

Communication

Education

High school diploma or GED

Some college coursework

Tools

Microsoft Office Suite

Electronic medical record (EMR) systems

Job description

ChenMed in Miami is seeking a Front Desk Supervisor to ensure efficient operations of the front desk and deliver exceptional patient experiences. This role involves leading a team, managing schedules, and coordinating activities while maintaining compliance and quality standards.

The ideal candidate has strong leadership abilities, excellent communication skills, and a minimum of 3 years' experience in a medical facility. Join our team to make a meaningful impact on patients' lives.