Front Desk Supervisor: Lead Guest Experience & Team

Aimbridge Hospitality LLC; Oklahoma City (OK); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality LLC is looking for a Front Desk Supervisor in Oklahoma City. In this role, you will lead the front desk team, ensuring exceptional guest experiences and smooth operations. The ideal candidate will have 2 to 3 years of related experience, with a strong focus on team leadership and effective problem-solving. This full-time position offers competitive benefits including medical coverage and a 401k retirement plan.

Qualifications

• At least 2 to 3 years of progressive experience in a hotel or related field.
• Previous supervisory experience preferred.
• Must have a valid driver’s license.

Responsibilities

• Greet guests warmly and manage check-ins/check-outs.
• Track logs, manage messages/packages, ensuring professionalism.
• Boost room revenue while maintaining guest value.
• Train new associates and address guest concerns confidently.

Skills

Guest Experience Pro

Operations Management

Revenue Strategies

Team Leadership

Problem Solving

Education

High School diploma or equivalent

College coursework in a related field

Job description

Aimbridge Hospitality LLC is looking for a Front Desk Supervisor in Oklahoma City. In this role, you will lead the front desk team, ensuring exceptional guest experiences and smooth operations. The ideal candidate will have 2 to 3 years of related experience, with a strong focus on team leadership and effective problem-solving. This full-time position offers competitive benefits including medical coverage and a 401k retirement plan.