AC Hotel Oklahoma City Bricktown - Front Desk Supervisor

Aimbridge Hospitality; Oklahoma City (OK); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality LLC is looking for a Front Desk Supervisor in Oklahoma City. In this role, you will lead the front desk team, ensuring exceptional guest experiences and smooth operations. The ideal candidate will have 2 to 3 years of related experience, with a strong focus on team leadership and effective problem-solving. This full-time position offers competitive benefits including medical coverage and a 401k retirement plan.

Qualifications

• At least 2 to 3 years of progressive experience in a hotel or related field.
• Previous supervisory experience preferred.
• Must have a valid driver’s license.

Responsibilities

• Greet guests warmly and manage check-ins/check-outs.
• Track logs, manage messages/packages, ensuring professionalism.
• Boost room revenue while maintaining guest value.
• Train new associates and address guest concerns confidently.

Skills

Guest Experience Pro

Operations Management

Revenue Strategies

Team Leadership

Problem Solving

Education

High School diploma or equivalent

College coursework in a related field

Job description

AC Hotel Oklahoma City Bricktown - Front Desk Supervisor Address 411 E Sheridan Ave, Oklahoma City, OK, 73104

Join Our Team as a Front Desk Supervisor

As the Front Desk Supervisor, you’re the heartbeat of hospitality—leading the charge to make every guest feel genuinely welcomed and valued. You’ll guide your team with energy and enthusiasm, setting the tone for service that’s not just good, but unforgettable. From smooth check‑ins to friendly problem‑solving, you’ll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.

Key Skills / Responsibilities

• Guest Experience Pro: Greet guests with genuine warmth and keep check‑ins and check‑outs smooth and stress‑free. You’re the go‑to for reservations, VIP requests, and making every guest feel like a star.
• Operations Maestro: Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed.
• Revenue & Rate Strategist: Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.
• Team Leader & Problem Solver: Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativity—all while keeping safety and standards front and center.

Education & Experience

• High School diploma or equivalent required; college coursework in a related field helpful.
• At least 2 to 3 years of progressive experience in a hotel or related field required.
• Previous supervisory experience preferred.
• Must have a valid driver’s license.
• Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan