Hotel Front Desk Lead: Guest Experience & Training

Atrium Hospitality LP; Tulsa (OK); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Career growth

401(k) match

Health coverage

Paid time off

DailyPay & wellness

Community service

Job summary

Atrium Hospitality LP is seeking a part-time Front Desk Associate in Tulsa, OK. You will welcome guests, manage check-ins/outs, and ensure a courteous, efficient experience at the lobby front desk.

Responsibilities include training new team members, handling guest concerns promptly, and assisting with daily tasks to keep the lobby inviting. Prior hospitality or leadership experience is preferred; HS diploma required; ability to lift 50 lbs and work on your feet.

Qualifications

• Customer service experience with guests and teammates.
• Experience in hospitality or leadership helpful.
• High school diploma or equivalent required.
• Comfort with hotel systems and technology.
• Ability to lift 50 lbs and stay on feet during shifts.

Responsibilities

• Oversee front desk operations and act as problem solver for guests and teammates.
• Handle guest check-ins and check-outs with warmth and efficiency.
• Support and train new front desk team members.
• Resolve guest issues quickly and professionally to ensure satisfaction.
• Assist with daily tasks like event sheets, business center support, and lobby readiness.

Skills

Customer service

Hospitality experience

Leadership

High school diploma

Tech savvy

Education

High school diploma or equivalent

Job description

Atrium Hospitality LP is seeking a part-time Front Desk Associate in Tulsa, OK. You will welcome guests, manage check-ins/outs, and ensure a courteous, efficient experience at the lobby front desk.

Responsibilities include training new team members, handling guest concerns promptly, and assisting with daily tasks to keep the lobby inviting. Prior hospitality or leadership experience is preferred; HS diploma required; ability to lift 50 lbs and work on your feet.