Guest Experience Associate — Front Desk

OKANA Resort & Indoor Waterpark; Oklahoma City (OK); On-site; USD 17,047 - 24,280; Full time

Job summary

OKANA Resort & Indoor Waterpark in Oklahoma City seeks a dedicated team member to ensure exceptional guest experiences. You will register guests, assign rooms, and manage guest satisfaction through effective communication and organization. Ideal candidates must prioritize service, handle cash transactions adeptly, and maintain the front desk area’s cleanliness. A competitive compensation of $15.00 per hour is offered. Join a company committed to inclusiveness and personal growth in the heart of Oklahoma City.

Qualifications

• Ability to prioritize guest service and satisfaction.
• Knowledge of check-in/check-out procedures and cash handling.
• Effective communication and telephone etiquette.

Responsibilities

• Register guests and assign rooms.
• Assist in preregistration and blocking of rooms for reservations.
• Coordinate with housekeeping on room status updates.

Job description

OKANA Resort & Indoor Waterpark in Oklahoma City seeks a dedicated team member to ensure exceptional guest experiences. You will register guests, assign rooms, and manage guest satisfaction through effective communication and organization. Ideal candidates must prioritize service, handle cash transactions adeptly, and maintain the front desk area’s cleanliness. A competitive compensation of $15.00 per hour is offered. Join a company committed to inclusiveness and personal growth in the heart of Oklahoma City.