Front Desk Supervisor – Hospitality & Property Management

KW Property Management; Boynton Beach (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

KW Property Management is seeking a Front Desk Supervisor for weekend shifts (Saturdays and Sundays, 7am–3pm) to lead front-of-house operations at a residential community. You will supervise the front desk, loading dock, package room, and roving safety agents, ensuring excellent resident service and safety compliance.

The role requires leadership experience in hospitality, strong organizational and communication skills, and proficiency with Microsoft Office. Bilingual English/Spanish is a plus.

Qualifications

• Must have at least a High School Diploma; AA/BA in Hospitality or Property Management is a strong plus.
• Minimum 1 year in Front Desk Supervisor role or 3+ years as Front Desk Agent with supervisory potential.
• Strong managerial and leadership abilities; proficient with Microsoft Office applications.

Responsibilities

• Oversee daily operation of Front Desk, loading dock, package room and Safety Agents.
• Manage guest relations and resident service to ensure high satisfaction.
• Supervise scheduling and approve departmental schedules; reduce overtime where possible.
• Assist with budgeting and long-term planning for the community.
• Ensure safety policies are followed and life-safety systems are operational.
• Prepare reports on daily activities and incidents.

Skills

Leadership

Customer service

Bilingual English/Spanish

Microsoft Office

Education

High School Diploma

AA or BA in Hospitality/Property Management

Tools

Microsoft Office

Job description

KW Property Management is seeking a Front Desk Supervisor for weekend shifts (Saturdays and Sundays, 7am–3pm) to lead front-of-house operations at a residential community. You will supervise the front desk, loading dock, package room, and roving safety agents, ensuring excellent resident service and safety compliance.

The role requires leadership experience in hospitality, strong organizational and communication skills, and proficiency with Microsoft Office. Bilingual English/Spanish is a plus.