Front Desk Supervisor: Elevate Guest Experience

Mr C. Hotels; Fremont (CA); On-site; USD 26,000 - 37,000; Full time

Job summary

Fremont Marriott Silicon Valley in Fremont, CA is seeking a Front Desk Supervisor earning $23.00 per hour. This full-time role oversees front office operations, interviews and hires staff, and ensures courteous guest service during check-in and check-out.

You will supervise front desk agents, train team members, and coordinate with housekeeping and maintenance to resolve guest requests. Proficiency with the MICROS front desk system and the ability to work flexible hours, including evenings and

Qualifications

• Experience in front office supervision and staffing
• Ability to interview, hire, train and schedule front desk staff
• Proficiency with MICROS system for daily transactions and reporting
• Strong guest service orientation and professional communication

Responsibilities

• Ensure proper staffing levels of front desk operations including interviewing, hiring, supervising, training and scheduling front desk staff
• Perform front desk duties as needed and ensure smooth operation
• Manage MICROS system transactions and daily/irregular reports
• Coordinate with Housekeeping and Engineering to address guest requests and room maintenance needs
• Greet guests and handle check-in/check-out efficiently and professionally

Skills

Team leadership

Staff supervision

Interviewing

Guest service

Tools

MICROS system

Job description

Fremont Marriott Silicon Valley in Fremont, CA is seeking a Front Desk Supervisor earning $23.00 per hour. This full-time role oversees front office operations, interviews and hires staff, and ensures courteous guest service during check-in and check-out.

You will supervise front desk agents, train team members, and coordinate with housekeeping and maintenance to resolve guest requests. Proficiency with the MICROS front desk system and the ability to work flexible hours, including evenings and