Front Desk Supervisor

GF Hotels & Resorts; Houston (TX); On-site; USD 20,664 - 27,552; Full time

Job summary

GF Hotels & Resorts is seeking a Hotel Front Desk Supervisor in Houston, Texas. The role involves overseeing daily operations, managing front office staff, and ensuring a welcoming environment for guests. Key responsibilities include resolving guest complaints and coordinating with housekeeping. The position offers a compensation of $18 hourly, making it an excellent opportunity for someone with management experience in the hospitality industry.

Qualifications

• Experience in managing front office operations and guest services.
• Ability to resolve complaints effectively and efficiently.
• Strong training and leadership skills.

Responsibilities

• Oversee daily front office operations and manage staff.
• Ensure high guest satisfaction by handling check-ins/check-outs.
• Coordinate with housekeeping and implement hotel policies.

Job description

The Hotel Front Desk Supervisor oversees daily front office operations, managing staff, check‑ins/check‑outs, and guest services to ensure high satisfaction. Key duties include resolving guest complaints, handling financial transactions, training agents, and coordinating with housekeeping. They act as a role model, implementing policies and maintaining a welcoming environment.

Compensation: $18 hourly