Front Desk Strategist & Gatekeeper

Dali & Associates Recruiting; Santa Clara (CA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Bonus potential up to 15%

Job summary

Dali & Associates Recruiting is seeking a Receptionist to be the first point of contact in our client’s Santa Clara office. The role requires strong organizational skills, professional presence, and the ability to manage access while keeping the front of house running smoothly.

You will greet visitors, screen calls, enforce confidentiality, and support leadership with administrative tasks. This position is on-site Monday through Friday, 8-5, with opportunity for a bonus up to 15% for permanent

Qualifications

• 2+ years in reception/front office or a comparable client-facing role.
• Strong verbal and written communication; professional presence with senior stakeholders and external guests.
• Demonstrated comfort with technology — proficient in Microsoft 365, able to learn new platforms quickly and troubleshoot common issues independently.
• Sound judgment and discretion with confidential information
• Proven ability to say no diplomatically and hold a policy under pressure
• Track record of taking ownership without close supervision
• Reliable attendance and punctuality; this role requires consistent on-site presence during business hours

Responsibilities

• Greet visitors, clients, and candidates; manage sign-in, badging, and escort procedures
• Screen incoming calls, emails, deliveries, and walk-ins; route what belongs and decline what does not
• Enforce visitor, security, and confidentiality protocols consistently and without exception
• Manage conference room scheduling, setup, and turnover
• Administer front-desk technology: visitor management systems, badge/access software, phone systems, calendaring, video conference setup and basic troubleshooting
• Coordinate couriers, mail, and vendor access
• Maintain supply inventory, ordering, and front-of-house appearance
• Provide administrative support to leadership and teams as capacity allows
• Identify recurring friction points and propose fixes rather than routing them upward

Skills

Front office experience

Microsoft 365

Communication skills

Discretion

On-site presence

Problem solving

Tools

Badge/access software

Video conferencing setup

Calendar software

Job description

Dali & Associates Recruiting is seeking a Receptionist to be the first point of contact in our client’s Santa Clara office. The role requires strong organizational skills, professional presence, and the ability to manage access while keeping the front of house running smoothly.

You will greet visitors, screen calls, enforce confidentiality, and support leadership with administrative tasks. This position is on-site Monday through Friday, 8-5, with opportunity for a bonus up to 15% for permanent