Guest Experience Lead: Front Office Coordinator

Career Group; Santa Clara (CA); On-site; USD 72,000 - 88,000; Full time

Job summary

Career Group is seeking a polished Receptionist/Front Office Coordinator for its newly opened Santa Clara office and incubator space. You will be the face of the office, delivering a hospitality-first experience to employees, guests, and visiting executives while ensuring smooth day-to-day operations.

This onsite role suits someone from hospitality or service backgrounds who thrives in a fast-paced, people-facing environment.

Qualifications

• 1–4+ years of experience in hospitality, guest services, luxury retail, or office coordination required.
• Exceptional interpersonal and communication skills with a hospitality-first mindset.
• Highly organized with attention to detail and ability to multitask in a fast-paced environment.

Responsibilities

• Greet and assist visitors while providing a polished, hospitality-driven experience.
• Manage front desk operations and maintain an organized reception area.
• Coordinate conference room scheduling and meeting preparation, including catering and beverages.
• Assist with day-to-day office operations including inventory, mail distribution, and facilities coordination.
• Support onboarding logistics for new hires including desk setup and access.
• Partner with vendors and building management to ensure a well-maintained office environment.
• Help coordinate internal events and team gatherings in the incubator space.
• Handle calls, calendars, and general administrative support as needed.

Skills

Hospitality experience

Guest services

Customer service

Office coordination

Tools

Microsoft Office

Google Suite

Job description

Career Group is seeking a polished Receptionist/Front Office Coordinator for its newly opened Santa Clara office and incubator space. You will be the face of the office, delivering a hospitality-first experience to employees, guests, and visiting executives while ensuring smooth day-to-day operations.

This onsite role suits someone from hospitality or service backgrounds who thrives in a fast-paced, people-facing environment.