Front Desk Specialist — Welcoming & Multitasking Pro

Franklin Heights Nursing & Rehabilitation Center; El Paso (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive Health, Dental & Vision

AD&D and Disability coverage

Life Insurance

Tuition Reimbursement

Paid Time Off

Immediate 401(k) eligibility

Corporate support resources

Job summary

Franklin Heights Nursing & Rehabilitation Center in El Paso, TX is seeking a friendly Receptionist to be the first point of contact for patients, families, and staff. You will handle calls, greet visitors, and keep the front desk running smoothly with professionalism.

Daily tasks include managing multi-line phones, routing messages, maintaining office supplies, and supporting clerical tasks. The ideal candidate is organized, courteous, detail-oriented, and comfortable using Word and Excel.

Qualifications

• Excellent phone etiquette and clear communication.
• Experience with multi-line phone systems and voicemail transfer.
• Professional demeanor and polished appearance.
• Ability to multitask and stay organized in a fast-paced environment.
• Proficient in Microsoft Word, Excel, email, and internet use.
• Familiarity with ten-key and office equipment (copiers, faxes, scanners).

Responsibilities

• Answer and direct all incoming calls and voicemails professionally.
• Accurately take messages and route calls to the appropriate department.
• Maintain office supplies and complete monthly orders.
• Keep copiers and fax machines stocked with paper and toner.
• Sort and distribute incoming mail, faxes, and packages.
• Process outgoing mail, including FedEx and certified mail.
• Assist with maintaining and auditing personnel and I-9 files as directed.
• Support the office team with general clerical tasks as needed.

Skills

Phone etiquette

Multi-line phone systems

Professional demeanor

Multitasking

Organizational skills

Ten-key

Office equipment familiarity

Email and internet use

Tools

Microsoft Word

Microsoft Excel

Email

Internet usage

Office equipment (copiers, faxes, scanners)

Job description

Franklin Heights Nursing & Rehabilitation Center in El Paso, TX is seeking a friendly Receptionist to be the first point of contact for patients, families, and staff. You will handle calls, greet visitors, and keep the front desk running smoothly with professionalism.

Daily tasks include managing multi-line phones, routing messages, maintaining office supplies, and supporting clerical tasks. The ideal candidate is organized, courteous, detail-oriented, and comfortable using Word and Excel.