Front Desk & Admin Support Specialist

Ohio Living; Monroe (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Ohio Living in Ohio is seeking a friendly Receptionist to support our front desk and clerical operations across an assigned location.

You will answer the multi-line phone system, greet visitors, coordinate with staff, and assist with mail, scheduling, and basic office tasks. The role emphasizes customer service, accuracy, and teamwork to help residents and staff feel welcome and well-supported.

Qualifications

• Six months experience in an administrative/clerical position.
• Must be able to type a minimum of 50 words per minute.
• Knowledge of office machines, equipment and procedures.
• Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint) and the internet.

Responsibilities

• Answers the multi-line telephone system and directs calls to proper departments and staff.
• Monitors main entrance, greets visitors, verifies who is entering the building and maintains the sign-in log.
• Calmly handles emergencies with resident alert alarms and fire alarms.
• Maintains and updates resident directory, emergency phone contacts, and department extensions.
• Performs administrative duties including typing, filing, and copying; schedules chapel and sets up rooms as needed.

Skills

Typing 50 wpm

Administrative/clerical experience

Reading & writing English

Education

High school diploma or equivalent

Tools

Microsoft Office

Windows OS

Multi-line telephone system

Job description

Ohio Living in Ohio is seeking a friendly Receptionist to support our front desk and clerical operations across an assigned location.

You will answer the multi-line phone system, greet visitors, coordinate with staff, and assist with mail, scheduling, and basic office tasks. The role emphasizes customer service, accuracy, and teamwork to help residents and staff feel welcome and well-supported.