Front Desk & Office Support Specialist

Creative Solutions in Healthcare, Inc.; El Paso, Northern (TX, KY); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health, Dental & Vision

AD&D & Disability

Life Insurance

Tuition Reimbursement

Paid Time Off

401(k) Eligibility

Corporate Resources

Job summary

Creative Solutions in Healthcare, Inc. is seeking a friendly Receptionist in El Paso to be the first face of care and the voice of compassion. You will support internal staff and external callers, helping maintain smooth office operations with reliability and an organized, welcoming approach.

The role focuses on handling calls, messages, mail, and general clerical tasks to keep the front office efficient and professional. A positive, customer-focused demeanor is essential.

Qualifications

• Excellent phone etiquette and communication skills.
• Experience with multi-line phone systems and voicemail transfer.
• Professional demeanor and polished appearance.
• Ability to multitask in a fast-paced environment.
• Strong organizational and administrative skills.
• Proficient with Microsoft Word, Excel, email, and internet.
• Familiarity with ten-key and office equipment (copiers, faxes, scanners).

Responsibilities

• Answer and direct all incoming calls and voicemails with professionalism.
• Accurately take messages and route calls to the appropriate department.
• Maintain office supplies for all departments and ensure monthly orders are completed.
• Keep office equipment stocked with paper and toner.
• Sort and distribute all incoming mail, faxes, and packages.
• Process outgoing mail, including FedEx, certified mail, and other deliveries.
• Assist with maintaining and auditing personnel and I-9 files, as directed.
• Support the office team with general clerical tasks as needed.

Skills

Phone etiquette

Multi-line phones

Professional demeanor

Multitasking

Organizational skills

Microsoft Word/Excel

Ten-key

Office equipment

Tools

Copiers & Faxes

Scanner

Email tools

Job description

Creative Solutions in Healthcare, Inc. is seeking a friendly Receptionist in El Paso to be the first face of care and the voice of compassion. You will support internal staff and external callers, helping maintain smooth office operations with reliability and an organized, welcoming approach.

The role focuses on handling calls, messages, mail, and general clerical tasks to keep the front office efficient and professional. A positive, customer-focused demeanor is essential.