Front Desk Specialist: Tax Office Client Concierge

H&R Block, Inc.; Goodland (KS); On-site; USD 19,000 - 25,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Goodland, KS to greet clients, manage check-in, and support daily office operations alongside a team of tax professionals.

This in-person role offers training and growth opportunities, with duties including scheduling, document handling, and providing a welcoming, professional client experience during tax season.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Attention to detail and follow-through.
• Comfort with basic computer programs (Microsoft Office, Teams, scheduling tools).
• Evenings and weekends during tax season availability.

Responsibilities

• Greet clients and provide a welcoming first impression.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning.
• Keep the office organized and clean.
• Collaborate with tax professionals to ensure smooth daily operations.
• Maintain confidentiality of client information.

Skills

Customer service

Interpersonal skills

Multitasking

Attention to detail

Office tools

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Goodland, KS to greet clients, manage check-in, and support daily office operations alongside a team of tax professionals.

This in-person role offers training and growth opportunities, with duties including scheduling, document handling, and providing a welcoming, professional client experience during tax season.