Front Desk & Client Care Specialist - In-Person Tax Office

H&R Block, Inc.; Goddard (KS); Presencial; USD 17.000 - 28.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist in Goddard, Kansas. In this in-person role you will greet clients, manage check-in, and coordinate scheduling with tax professionals to ensure a smooth office flow.

You will support daily operations, handle confidential information, and work evenings/weekends during tax season. This entry-level path offers training and potential advancement into tax preparation or office leadership within a collaborative team.

Formación

• Experience in a fast-paced, client-facing role.
• Strong communication and interpersonal skills.
• Ability to multitask and manage priorities.
• Detail-oriented with organizational skills.
• Comfort with basic computer programs (Office/Teams).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients and manage front-desk presence.
• Answer calls, schedule appointments, match clients with tax professionals.
• Check-in and document intake assistance.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals on daily operations.
• Handle confidential client information carefully.

Conocimientos

Fast-paced environment

Client-centric service

Interpersonal skills

Multitasking

Attention to detail

Tech proficiency

Evenings/weekends availability

Educación

High school diploma / GED

Herramientas

Microsoft Office

Teams

Scheduling software

Descripción del empleo

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist in Goddard, Kansas. In this in-person role you will greet clients, manage check-in, and coordinate scheduling with tax professionals to ensure a smooth office flow.

You will support daily operations, handle confidential information, and work evenings/weekends during tax season. This entry-level path offers training and potential advancement into tax preparation or office leadership within a collaborative team.