Front Desk Specialist: Resident & Guest Services (Mon–Fri 2–10 PM)

Southern Management Companies; Hanover (MD); Vor Ort; USD 21.000 - 26.000; Vollzeit

Benefits dieser Stelle

Health, Dental and Vision Insurance

Company paid Group Term Life and AD&D

Traditional and ROTH 401(k) with公司

Paid holidays

Paid time off

Jury duty

Continuing Education

Zusammenfassung

Southern Management Companies is seeking a Full-Time Front Desk professional in Hanover, MD to provide outstanding customer service to residents, guests, and vendors. The role hinges on strong communication, attention to detail, and reliable office procedures.

Schedule is Monday through Friday from 2pm to 10pm. The position emphasizes timely service requests, accurate records, and maintaining a welcoming front desk environment. A benefits package is offered with the role.

Qualifikationen

• Strong written and verbal communication skills.
• Basic knowledge of office terminology, procedures, and equipment.
• Ability to keep neat and accurate records.
• Ability to understand and follow directions.
• Proficiency with Microsoft Office.

Aufgaben

• Provide excellent customer service at all times.
• Be a resource for, and provide services to, residents and guests.
• Answer all incoming calls, collect all pertinent information and route appropriately.
• Accurately input all service requests.
• Maintain community logs (key control, snow, resident, team member, and incident).
• Keep front desk and lobby clean and free of trash/debris at all times.
• Sign for and distribute mail and/or packages.
• Contribute to community/company engagement efforts.
• Perform other duties as assigned by manager or supervisor.

Kenntnisse

Communication

Office terminology

Record keeping

Direction following

MS Office

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Jobbeschreibung

Southern Management Companies is seeking a Full-Time Front Desk professional in Hanover, MD to provide outstanding customer service to residents, guests, and vendors. The role hinges on strong communication, attention to detail, and reliable office procedures.

Schedule is Monday through Friday from 2pm to 10pm. The position emphasizes timely service requests, accurate records, and maintaining a welcoming front desk environment. A benefits package is offered with the role.