Weekend Front Desk Pro - Part-Time, Sat & Sun

Southern Management Co.; Baltimore (MD); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D Insurance

401(k)

Paid Holidays

Paid Time Off

Continuing Education

Job summary

Southern Management Co. is seeking a part-time front desk professional in Baltimore, MD. The ideal candidate will deliver outstanding customer service, maintain detailed records, and handle resident and guest inquiries with accuracy and care.

You will input service requests and keep logs for keys, snow, residents, and incidents, while keeping the lobby clean and professional. The role requires strong communication, basic office knowledge, and proficiency with Microsoft Office.

Qualifications

• Provide excellent customer service at all times
• Be a resource for, and provide services to, residents and guests
• Answer all incoming calls, collect all pertinent information and route appropriately
• Accurately input all service requests
• Maintain community logs (key control, snow, resident, team member, and incident)
• Keep front desk and lobby clean and free of trash/debris at all times
• Sign for and distribute mail and/or packages
• Contribute to community/company engagement efforts
• Perform other duties as assigned by manager or supervisor

Responsibilities

• Provide outstanding customer service at all times
• Greet residents, guests and vendors and assist as needed
• Answer calls, gather information and route to appropriate teams
• Log service requests accurately and timely
• Maintain logs for keys, snow, residents, staff and incidents
• Keep lobby tidy and welcoming
• Receive and distribute mail and packages
• Support engagement initiatives and events
• Handle additional tasks as assigned by supervisor

Skills

Communication skills

Office basics

Record keeping

Following directions

MS Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Southern Management Co. is seeking a part-time front desk professional in Baltimore, MD. The ideal candidate will deliver outstanding customer service, maintain detailed records, and handle resident and guest inquiries with accuracy and care.

You will input service requests and keep logs for keys, snow, residents, and incidents, while keeping the lobby clean and professional. The role requires strong communication, basic office knowledge, and proficiency with Microsoft Office.