Weekend Front Desk Associate – Part-Time, Great Benefits

Southern Management Co.; Baltimore, Northern (MD, KY); Hybrid; USD 21,000 - 26,000; Part time

Benefits offered by this job

Health, Dental & Vision Insurance

Company paid Group Term Life & AD&D

401(k) with company contribution

Paid holidays & PTO

Continuing Education

Job summary

Southern Management Co. is seeking a part-time front desk professional with a strong focus on customer service.

The role requires outstanding communication and meticulous attention to detail, with a schedule on Saturdays and Sundays from 3:30 PM to 11:30 PM, serving as the first point of contact for guests, residents, and vendors. The ideal candidate will manage calls, input service requests, maintain logs, and support mail distribution while upholding brand standards and delivering exceptional

Qualifications

• High school diploma or GED required.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office.
• Ability to input and maintain accurate records.

Responsibilities

• Provide excellent customer service at all times
• Be a resource for residents and guests
• Answer all incoming calls, collect pertinent information and route appropriately
• Input all service requests accurately
• Maintain community logs (key control, snow, resident, team member, and incident)
• Keep front desk and lobby clean and free of trash/debris at all times
• Sign for and distribute mail and/or packages
• Contribute to community/company engagement efforts
• Perform other duties as assigned by manager or supervisor

Skills

Customer service

Communication

Microsoft Office

Record keeping

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Southern Management Co. is seeking a part-time front desk professional with a strong focus on customer service.

The role requires outstanding communication and meticulous attention to detail, with a schedule on Saturdays and Sundays from 3:30 PM to 11:30 PM, serving as the first point of contact for guests, residents, and vendors. The ideal candidate will manage calls, input service requests, maintain logs, and support mail distribution while upholding brand standards and delivering exceptional