Weekend Front Desk Pro – Guest Experience Champion

Southern Management Co.; Towson (MD); Sur place; USD 21 000 - 26 000; Temps partiel

Avantages offerts par ce poste

Health, Dental & Vision Insurance

Company paid Life & AD&D

401(k) with company match

Paid holidays

Paid time off

Bereavement leave

Continuing Education

Résumé du poste

Southern Management Co. is seeking a part-time Front Desk Professional for Saturday and Sunday shifts in Towson, MD. You will be the first point of contact for residents, guests and vendors, providing courteous service that reflects the community brand.

Responsibilities include answering calls, routing inquiries, inputting service requests, maintaining logs, and keeping the lobby tidy. Strong communication and office skills are essential for success in this role.

Qualifications

• Strong written and verbal communication skills.
• Basic knowledge of office terminology, procedures, and equipment.
• Ability to keep neat and accurate records.
• Ability to understand and follow directions.
• Proficiency with Microsoft Office.

Responsabilités

• Provide excellent customer service at all times
• Be a resource for, and provide services to, residents and guests
• Answer all incoming calls, collect all pertinent information and route appropriately
• Accurately input all service requests
• Maintain community logs (key control, snow, resident, team member, and incident)
• Keep front desk and lobby clean and free of trash/debris at all times
• Sign for and distribute mail and/or packages
• Contribute to community/company engagement efforts
• Perform other duties as assigned by manager or supervisor

Connaissances

Customer service

Communication skills

Record keeping

Ability to follow directions

Formation

High school diploma or GED

Outils

Microsoft Office

Description du poste

Southern Management Co. is seeking a part-time Front Desk Professional for Saturday and Sunday shifts in Towson, MD. You will be the first point of contact for residents, guests and vendors, providing courteous service that reflects the community brand.

Responsibilities include answering calls, routing inquiries, inputting service requests, maintaining logs, and keeping the lobby tidy. Strong communication and office skills are essential for success in this role.