Part-Time Weekend Front Desk Associate - Guest Services

Southern Management Companies; Baltimore (MD); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company contribution

Paid holidays

Paid time off

Bereavement leave

Jury duty

Continuing education

Job summary

Southern Management Companies is seeking a part-time Front Desk Professional to greet residents and guests, answer calls, and manage service requests with a strong focus on customer service. The ideal candidate will maintain logs, keep the lobby tidy, and assist with mail distribution.

The schedule includes Saturdays and Sundays from 3:30 PM to 11:30 PM. Benefits package is offered, including health/dental/vision options and a 401(k) plan.

Qualifications

• High school diploma or GED.
• Strong written and verbal communication.
• Basic knowledge of office terminology, procedures, and equipment.
• Proficiency with Microsoft Office.

Responsibilities

• Provide excellent customer service at all times.
• Be a resource for residents and guests and assist with their needs.
• Answer all incoming calls, collect information and route appropriately.
• Input service requests accurately.
• Maintain community logs (key control, snow, resident, team member, and incident).
• Keep front desk and lobby clean and free of trash/debris at all times.
• Sign for and distribute mail and/or packages.
• Contribute to community/company engagement efforts.
• Perform other duties as assigned by manager or supervisor.

Skills

Communication skills

Office knowledge

Record keeping

Follow directions

MS Office

Education

High school diploma or GED

Job description

Southern Management Companies is seeking a part-time Front Desk Professional to greet residents and guests, answer calls, and manage service requests with a strong focus on customer service. The ideal candidate will maintain logs, keep the lobby tidy, and assist with mail distribution.

The schedule includes Saturdays and Sundays from 3:30 PM to 11:30 PM. Benefits package is offered, including health/dental/vision options and a 401(k) plan.