Front Desk Specialist – Primary Care

Coastal Health; Middleburg (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance.

401(k) retirement plan.

Paid time off (PTO).

Paid holidays.

Opportunity to grow with a supportive

Job summary

Coastal Health in Middleburg, FL is hiring a Front Desk Associate to join our Primary Care team. You will greet patients, check them in/out, verify demographics and insurance, schedule appointments, and collect co-pays in a fast-paced clinical office.

We offer competitive pay based on experience, a comprehensive benefits package including health insurance and a 401(k) plan, paid time off, and holidays. Grow with a supportive healthcare team dedicated to quality patient care.

Qualifications

• Previous medical office or healthcare customer service experience preferred.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a fast-paced medical office environment.
• Comfortable using computers and learning electronic medical record systems.
• Professional demeanor and a patient-focused attitude.
• Ability to work effectively as part of a team.

Responsibilities

• Greet patients and visitors in a professional, welcoming manner.
• Check patients in and out for appointments.
• Verify patient demographics, insurance information, and required documentation.
• Schedule, confirm, and reschedule patient appointments.
• Collect copayments and other patient balances as needed.
• Answer incoming phone calls and direct calls to the appropriate department.
• Maintain accurate patient records and update information in the electronic medical record system.
• Communicate effectively with patients, providers, and clinical staff.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Assist with general administrative duties to support daily office operations.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Computer skills

Teamwork

Tools

EMR systems

Job description

Coastal Health in Middleburg, FL is hiring a Front Desk Associate to join our Primary Care team. You will greet patients, check them in/out, verify demographics and insurance, schedule appointments, and collect co-pays in a fast-paced clinical office.

We offer competitive pay based on experience, a comprehensive benefits package including health insurance and a 401(k) plan, paid time off, and holidays. Grow with a supportive healthcare team dedicated to quality patient care.