Front Desk Specialist - Marriott | Flexible Schedule

CUSA, LLC

Fayetteville (AR)

On-site

USD 26,000 - 36,000

Full time

2 days ago
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Benefits offered by this job

Holiday Pay
401K
Medical, Dental, Vision Insurance
Flexible Schedule
Marriott Brand Discount

Job summary

The Courtyard by Marriott is seeking a front desk associate for Fayetteville, AR. The role requires hotel front desk experience and open availability including evenings, weekends, and mornings. This full-time position offers advancement opportunities and compensation based on experience.

Responsibilities include greeting guests, managing reservations, and daily reporting, with duties expanding to sales support and brand promotion as needed.

Qualifications

  • Customer service experience is essential, hotel front desk experience preferred.
  • Excellent communication and interpersonal skills with a positive attitude.
  • Strong problem-solving and multitasking abilities.
  • Proficiency in computer skills.
  • Knowledge of the local area is helpful.

Responsibilities

  • Warmly greet and register guests, manage reservations and daily arrivals.
  • Be knowledgeable about the Fayetteville area to assist guests.
  • Process cash and generate daily reports for hotel operations.
  • Handle reservations via fax or email promptly and accurately.
  • Address guest concerns and escalate to office management when needed.
  • Perform additional duties to support front desk operations and maintain attendance.

Skills

Customer service
Communication
Multitasking
Computer skills
Local area knowledge

Job description

The Courtyard by Marriott is seeking a front desk associate for Fayetteville, AR. The role requires hotel front desk experience and open availability including evenings, weekends, and mornings. This full-time position offers advancement opportunities and compensation based on experience.

Responsibilities include greeting guests, managing reservations, and daily reporting, with duties expanding to sales support and brand promotion as needed.

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