Front Desk Specialist - Client Service for Tax Office

H&R Block, Inc.; Newark (NJ); In loco; USD 22.000 - 37.000; Tempo pieno

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Newark, NJ. You greet clients, answer calls, schedule appointments, and connect clients with the right tax professional, while supporting daily office operations in person.

This role emphasizes confidentiality, teamwork, and a professional client experience during tax season, with evenings and weekend availability as needed.

Competenze

• Experience in fast-paced, client-centric settings.
• Professional, courteous client interaction and teamwork.
• Ability to multitask and stay organized during peak times.

Mansioni

• Greet clients and create a warm, professional first impression.
• Answer calls, schedule appointments, and match clients with tax pros.
• Manage check-in, intake, and document handling.
• Support office operations and maintain organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily workflows.
• Handle confidential client information with care.

Conoscenze

Interpersonal skills

Customer service

Multitasking

Attention to detail

Communication

Confidentiality

Formazione

High school diploma or GED

Strumenti

Microsoft Office

Teams

Scheduling systems

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Newark, NJ. You greet clients, answer calls, schedule appointments, and connect clients with the right tax professional, while supporting daily office operations in person.

This role emphasizes confidentiality, teamwork, and a professional client experience during tax season, with evenings and weekend availability as needed.