Front Desk & Security Concierge (Packages)

FirstService Residential; Florida; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

401k with company match

Paid holidays

Paid time off

Job summary

FirstService Residential is seeking a Front Desk Associate to greet residents and guests, monitor access control systems, and respond to emergencies with a high level of service. The role requires strong communication, multitasking, and the ability to work independently with minimal supervision in a residential setting.

Responsibilities include maintaining logs, coordinating with on-site staff, and following safety procedures while delivering exceptional customer service and accurate

Qualifications

• Two to three years of business experience preferred.
• Strong written and verbal communication skills are required.
• Multiple language fluency is desirable.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greet and direct Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

2-3 years exp

Customer service

Communication skills

Multilingual

Computer literacy

Attention to detail

Emergency response

Education

Business or Hospitality courses

Job description

FirstService Residential is seeking a Front Desk Associate to greet residents and guests, monitor access control systems, and respond to emergencies with a high level of service. The role requires strong communication, multitasking, and the ability to work independently with minimal supervision in a residential setting.

Responsibilities include maintaining logs, coordinating with on-site staff, and following safety procedures while delivering exceptional customer service and accurate