Building Concierge & Security Associate

FirstService Residential; Florida; On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Full benefits package

401k with company match

Paid holidays

Job summary

FirstService Residential in Florida is seeking a Front Desk Associate to work in a mixed schedule environment. The role requires strong communication and customer service skills, with duties including greeting residents, managing visitors, and monitoring security systems.

Responsibilities include maintaining logs, responding to emergencies, and supporting the on-site manager. A high school diploma and prior experience are preferred, with bilingual abilities considered a plus.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Computer literacy: information system hardware/software is preferred.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greet and direct Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.

Skills

Customer service

Communication

Time management

Multitasking

Education

High school diploma

Business/hospitality courses

Tools

Information systems literacy

Job description

FirstService Residential in Florida is seeking a Front Desk Associate to work in a mixed schedule environment. The role requires strong communication and customer service skills, with duties including greeting residents, managing visitors, and monitoring security systems.

Responsibilities include maintaining logs, responding to emergencies, and supporting the on-site manager. A high school diploma and prior experience are preferred, with bilingual abilities considered a plus.