Evening Front Desk & Security Concierge

FirstService Residential; Miami Shores (FL); Vor Ort; USD 22.000 - 31.000; Vollzeit

Benefits dieser Stelle

Medical plans

Dental coverage

Vision coverage

Paid time off

401k matching

Zusammenfassung

FirstService Residential is seeking a Front Desk Associate to greet residents and manage security procedures, while delivering excellent customer service. You’ll monitor access control systems, respond to emergencies, and maintain daily logs, with a schedule including evenings and weekends.

This full-time role requires independent work, attention to detail, strong communication, and ability to multitask in a busy residential environment.

Qualifikationen

• Minimum high school diploma or equivalent preferred.
• College-level courses in business or hospitality preferred.
• 2–3 years of business experience preferred.
• Computer literacy with information systems hardware/software preferred.
• Effective written and verbal communication skills required.
• Multiple language fluency is desirable.
• Strong customer service, communication, and interpersonal skills required.

Aufgaben

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Kenntnisse

Customer service

Communication skills

Multilingual

Computer literacy

Business experience

Hospitality awareness

Ausbildung

High school diploma or equivalent

Tools

Information systems

Jobbeschreibung

FirstService Residential is seeking a Front Desk Associate to greet residents and manage security procedures, while delivering excellent customer service. You’ll monitor access control systems, respond to emergencies, and maintain daily logs, with a schedule including evenings and weekends.

This full-time role requires independent work, attention to detail, strong communication, and ability to multitask in a busy residential environment.