Front Desk & Security Concierge

FirstService Residential; Town of Florida (NY); On-site; USD 34,000 - 45,000; Full time

Job summary

FirstService Residential in New York is seeking a Front Desk Associate who can work independently, greet residents, monitor security systems, and keep accurate daily logs. The role emphasizes strong communication and multitasking in a busy building environment.

You will respond to emergencies, control access to the property, and support on-site management while upholding safety procedures. This full-time position offers health benefits, paid time off, and a robust AEDT-informed process.

Qualifications

• Demonstrates strong customer service and communication abilities.
• Experience with time management in fast-paced environments.
• Familiarity with information systems and building security tools.

Responsibilities

• Meet and greet residents and guests; verify access per procedures.
• Monitor Emergency Response System and security controls.
• Maintain daily logs, records, and forms accurately.
• Respond to emergencies in a timely and efficient manner.
• Support on-site property management and safety procedures.

Skills

Customer service

Communication

Time management

Multitasking

Education

High School Diploma or equivalent

College level courses in business or hospitality

Tools

Information systems

Job description

FirstService Residential in New York is seeking a Front Desk Associate who can work independently, greet residents, monitor security systems, and keep accurate daily logs. The role emphasizes strong communication and multitasking in a busy building environment.

You will respond to emergencies, control access to the property, and support on-site management while upholding safety procedures. This full-time position offers health benefits, paid time off, and a robust AEDT-informed process.