Front Desk & Scheduling Specialist — Patient Services

7001 ProMedica Central Physicians; United States; On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Flexible benefits

Job summary

ProMedica is seeking a Patient Service Coordinator in a physician practice where you will greet and register patients, answer calls, and help schedule appointments. You will also maintain the provider's schedule and assist with coordinating care.

You will support the clinical team with outpatient communication and outreach, contributing to a smooth patient experience and efficient practice operations.

Qualifications

• High school diploma or equivalent; 1 year experience in a customer service or clerical setting.
• Associates degree preferred; working knowledge of medical terminology, third party billing and referral procedures.
• Experience with EPIC EMS and clerical/office environment preferred; 1 year in medical office setting.

Responsibilities

• Greet and register patients in a welcoming manner.
• Answer phone calls, take messages and coordinate communication.
• Schedule and reschedule patient appointments.
• Maintain the provider's schedule and assist staff with outbound calls.

Skills

Customer service

Clerical skills

Phone etiquette

Education

High school diploma or equivalent

Associates degree

Tools

EPIC EMS

Job description

ProMedica is seeking a Patient Service Coordinator in a physician practice where you will greet and register patients, answer calls, and help schedule appointments. You will also maintain the provider's schedule and assist with coordinating care.

You will support the clinical team with outpatient communication and outreach, contributing to a smooth patient experience and efficient practice operations.